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Contents 15 February 2005
  • Branding with favicons
  • 10 simple strategies to add value to your product

Branding with favicons

What are favicons?
Favicons (short for FAVorite ICON) are the miniature logos that you see displayed beside the website address or URL in the address bar in Internet Explorer or location field in Netscape Navigator. Favicons are also called shortcut icons and the most familiar ones are most probably the default browsers’ favicons.

Favicons are also seen in the:

  • Favorites menu
  • History menu
  • Links toolbar
  • Desktop.

Branding benefits of favicons
A favicon serves as a visual reference that strengthens your identity and individuality. Even on a tight budget, you can take advantage of its numerous benefits:

  • Visibility: stands out in the address bar and other locations where the favicon is displayed.

  • Professionalism: demonstrates your attention to detail and puts you in the same league as well-branded companies who have their own favicons e.g. ebay.com, adobe.com, amazon.com.

  • Brand recognition and repeat exposure: reinforces your brand each time people view your logo in the address bar and the locations where your favicon is displayed.

  • Differentiation: accentuates the difference between you and your competitors.

  • Usability: makes it easy to scan and locate your shortcut on a desktop, links toolbar, favorites or history menu.

How does favicons work
A favicon file is recognised by its extension .ico. One file can contain several icon pictures in different sizes. The most used sizes are 16x16 pixels and 32x32pixels. When required, the browser fetches from within the .ico file the picture that will fit the application. For example, a 16x16 picture is used for the address bar, links toolbar, favorites and history menus, whereas a 32x32 picture is used for shortcuts on the desktop and icons in Windows Explorer.

When a person downloads a webpage, the browser searches for the favicon.ico file in the site’s root directory. For example, type http://www.marketingcues.com/favicon.ico and your browser will display my favicon. If there is no favicon.ico file, the browser’s default icon will be displayed in front of the URL.

If you intend to place your favicon in a place other than the root directory such as in your images folder, you must insert the following metatag in the <head> section of each webpage to help the browser find the file:

<link rel="shortcut icon" href="http://www.yourdomain.com/images/favicon.ico">.

How to create your favicon
Digitope™ has a tool called Pixelshop that enables you to create a favicon from scratch or from an existing picture. It’s so easy! My favicon has been done with Pixelshop. The free trial period is generous and it gives you enough time to create your first favicon and appreciate this very useful tool. Give it a try at http://www.digitope.com/pixelshop/index.htm.

Favicon limitations
Not all webpages will display the favicon in the address bar. Favicons can be unpredictable. These are my observations:

  1. The favicon is displayed in the address bar for the landing page (the first webpage of your website that people download). As for the subsequent webpages, the favicon is not always displayed if those pages have not been previously bookmarked.
  2. Occasionally, the favicon will not display at all in the address bar. It seems to be ‘stuck’. To view it, you need to wiggle the default IE icon with your cursor. (Obviously, you couldn’t expect visitors to resort to this technique.)

Conclusion
Branding with favicons is easy and inexpensive. And they add a professional finishing touch to your website. Don’t let my observations put you off: the problems I experienced were all associated with the display in the address bar. The favicon looks great on the desktop, the links toolbar and, the favorites and history menus.

What an economical way to stand out from anonymity!

© 2005 Henriette Martel-Lawson

10 simple strategies to add value to your product

Value as we discussed in the article Value-pricing strategy: “We’re not the cheapest but…”, is a matter of perception. Value is complex as there are many criteria on which people assess it. These could be: convenience, visual or auditory appeal, risk management, price versus benefits, peer recognition, etc.

As a starter, try these simple strategies to add value to your product:

  1. Benefits: People perceive value in a product that is multi-purposed. Display a comprehensive list of benefits that solve a range of problems.

  2. Testimonials: What better proof that your product offers value than customers raving about it! Choose credible sources and vary testimonials to cover the different benefits of your product.

  3. Brand: Create and promote your brand. People perceive more value in a branded product such as ‘Nike’ or a seminar with the 'Guru of Guerrilla Marketing' than in an unknown brand or identity.

  4. Packaging: Choose colours and type of package that make your product look more valuable. For example, a simple bottle of salad dressing wrapped in cellophane and with a satin ribbon becomes a gourmet item.

  5. Price: Sell your product at a higher price than your competitors. People usually associate higher-priced product with better quality.

  6. Bonuses: Add bonus products with their retail recommended prices so customers can calculate the added value of your product.

  7. Affiliate program: Offer a financial reward for referrals so people can make money from your product. From an expense, your product becomes a source of income.

  8. Guarantees: A strong guarantee such as ‘100% satisfaction guarantee’ increases the perceived value of your product. It eliminates the risk of potential psychological stress caused by post-purchase remorse or dissatisfaction.

  9. Alliances: Publicise your association with a well-known personality or your professional organisation. These affiliations increase your credibility and the perceived value of your product.

  10. After-sales service: People perceive value in excellent customer support. Provide an online database of FAQs (Frequently Asked Questions) and contact details as samples of your commitment to after-sales service.

Let customers evaluate competing products and discover that you offer more VALUE.
 

Feedback, questions and suggestions are most welcome.

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