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Essential Checklist
I’ve wasted too much time and money buying products and services in view of selling them. I got no return on my investment and was distracted from my core business. So when, this time, I was invited to sell an online service to my clients, I diligently ticked the boxes of my checklist before committing myself. Use my checklist to evaluate products or services. My real-life example SendOutCards (SOC) will guide you through the checklist. They provide an online greeting cards service ideal as a customer follow-up tool. Product
Assessing the quality can be tricky if you’ve never used a similar product or service or have no benchmark for comparison. Also, the biased view of the Seller can influence your first impressions. If you can’t find any obvious fault and want to play safe, search the Web for any disgruntled customers.
If you're looking for residual income, consider the lifetime of the product. Will you have repeat business? The last thing you want is to work hard on marketing a product that will not survive.
Target Market
The size of the market does not necessarily indicate whether the business opportunity is worth pursuing. Dominating a large market can be appealing
because of the sheer number of possible sales but competition from aggressive contenders with big advertising budgets can drain
your financial resources. Consider niche markets, they can be less crowded and very lucrative.
More important, is the product relevant to YOUR target market? If you need to
build a new list to sell this product, how long will it take? Will your
competitors already have the competitive edge? Choosing a product to sell to
your existing list who already trust your recommendations will save you time and
reduce financial risks. Pricing
How does your product or service compare with similar products or services?
Sales & Marketing
How can you help your target market? Look for benefits that contain words such
as: solve, save, reduce, increase and improve.
There’s a difference between ‘nice to have’ and ‘must have’, the same difference
as people ‘just browsing’ and ‘buying’.
Will you need to hard sell or the product sells itself? I believe that if you
jeopardize established customer relationships for the sake of an affiliate or
reseller product sale, the risk is not worth taking.
On the Web, the most popular business models are affiliates
and resellers.
Basically, affiliates receive a referral commission and provide
no customer support for the products they sell.
Resellers on the other hand usually pay an upfront investment. The
relationship with the parent company is more like a business partnership. You have
more flexibility on how you market the product.
Return On Investment (ROI)
The risk is minimised when you can recover your investment cost quickly.
The
more clients use your service, the more they consume products and the more money
you make, effortless.
Parent Company
It's important to check the reputation of the company so
you don't tarnish your reputation by being associated with them. How long has
the Company been in business? Does the company has the funds to keep pace with
technology and manage the competitive infrastructure. Will you get paid?
Bear in mind that how long
they're been in business is not necessarily a factor because a new company may
offer greater opportunities to gain new leads.
Customer Support
Have you ever bought a product that comes with a user manual so thick and gibberish that only a Nerd could possibly understand?
Ease of use ranked very high on my selection criteria.
What’s more, I even got free private tuition over the phone to make sure I
didn’t postpone getting my return on investment. I couldn’t fault the customer
service. The Company provides training and regular email contacts to keep you
motivated. Personal
Have you noticed that successful
people like Donald Trump and Richard Branson enjoy their work? Why not choosing
a product or service that is fun to sell and fit with the lifestyle you want?
After ticking all the boxes of my checklist, I decided that
SendOutCards was
worth my investment.
I must admit that whether I sold one or no product was irrelevant to me. I know that using it as a
follow-up business tool, I can grow my business exponiently without intrusive
follow-up methods such as cold calling and phone
calls. More than a follow-up tool, this product opens communication and
strengthen relationships.
“Luck is when preparation and opportunity meet” (Seneca).
©Henriette Martel. No reprint rights. © Henriette Martel
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